TELECOM ALEMANIA recently performed a market study regarding Contact Center solutions. The surveyed companies, technology suppliers and Contact Center enterprises, evaluate specific business trends and overall trends: A most important issue at present is investment in quality improvement which can be noticed in the investment plans of several in-house Contact Centers. What seems to become […]
Contact Center Solutions – Market Trends Read More »
L’Associació per la Vida Independent (AVI-CVI) has made an agreement with TELÉFONO PERMANENTE for attention of incoming calls during their vacation in August. The activities of this association, a non profit organisation, address the promotion of the use of technical aids and new technology in order to improve life quality of dependent persons.
Call Attention for L’Associació per la Vida Independent Read More »
TELÉFONO PERMANENTE is the Contact Center chosen by VEDIADIRECT for overall management of its online shop.
Service Agreement with VEDIA DIRECT Read More »
