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Teléfono Permanente offers call answering service in English and French in addition to Spanish and Catalan. Furthermore we would like to point out that we have our own experienced translation department, specialized in written translation of business correspondence and all kinds of associated documents such as technical reports, user manuals, agreements, websites etc. We are prepared to work in English, German, French and Italian.

If customers need telephone service in languages other than the above, we hire personnel in order to perform a specific language campaign.

Maybe you decided to go into business for yourself, to be a freelance professional or to turn a good idea into money. In any of these cases you will have to face important challenges. It’s not enough to have motivation and a good idea although these are basic requirements. You will have to plan and organise every step, seek financing, calculate risks of the investment and the probabilities of being successful, complete lots of official papers. At this stage it usually becomes necessary to have a least support infrastructure, as the start-up entrepreneur is involved in a large number of activities and needs a permanent point of contact. On the other hand in most cases it is not advisable to employ others at very early stages of the business.

Teléfono Permanente offers an essential and very useful service for the start-up of your business. Being your Virtual Secretary, we answer your calls, we respond in your name, we take messages for you, we inform you and locate you and we can even provide a temporary mail address. We offer you all-round service tailored to your needs and we are ready to swiftly adapt to any new circumstance of your enterprise.

Your business will only benefit from hiring the service of Teléfono Permanente.

Do you want to extend your business service range, offer unlimited hours of customer service, or be sure that you won’t lose a single contact during your absence, but increase of staff is not in your plans? … Yes, all this is possible!

For a small price we carry out the routine tasks while you can dedicate your time to your core business.

We guarantee cost-efficiency of the service seeking always the best price/service relationship. We offer different alternatives to our customers depending on the volume of calls, work hours, kind of service etc. For instance

• Minute tariff, or
• Price per call, or
• Fixed monthly rate, or
• A combination of the above

We provide detailed and clear information on the hired service according to customer’s requirements.

At Teléfono Permanente we answer for you. We are your Virtual Secretary, but we are not in your payroll!