Having our own in-house IT department guarantees quick and flexible startup of any new service. When a company decides to outsource tasks by hiring Contact Center service, the first question to be dealt with is how to make compatible both working systems. The actual purpose of such collaboration is always that the Contact Center is […]
Teléfono Permanente – Developing Own Software Applications Read More »
Seeing it from different angles – customer attention is always a trending issue. As we can read in ‘CallCenterNoticias’, most companies (84%) believe that good customer service directly affects their financial performance, according to the findings of the study “2020: Return on Service”, written by BDO and The Economist Intelligence Unit. The report also highlights
Care Your Customer Attention – It’s Good Business Read More »
Teléfono Permanente has been entrusted with nationwide telephone surveys by two laboratories. We have to address professionals of the health care sector (in this case dentists and pharmacists) and find out their opinion about certain products and provide them specific product-related information. Based on the data compiled in thousands of phone calls we provide daily
Teléfono Permanente – Surveys – Customer Loyalty Read More »
“Europe’s Economic Recovery – supported by Ecommerce”. We are happy to spread this news. Spain has a good position in the ranking list and a considerable growth potential. Please read full article under callcenternoticias. Teléfono Permanente offers essential support to your Internet business. We can take care of your customer service area, a key aspect
Teléfono Permanente – Support to Ecommerce Read More »
The Health Care sector takes advantage of the wide service range offered by Teléfono Permanente. The online appointment scheduler mispacientes is the best tool to make organisation of doctor’s office easy. After using for over a year now the online appointment scheduler mispacientes (developed by STACKS) in our daily work, we are very satisfied about
Teléfono Permanente Offers Multiple Solutions (III) Read More »
Customer service is one of the key points that make us decide about choosing an online store or another. This is confirmed by a survey conducted by Capgemini “Digital Shopper Relevancy”. Customer service is one of the three key factors when a customer decides the store where to buy. And this is applicable to a
Customer Service – A Key Factor Read More »
