Data Controller

The company that is responsible for the treatment of your data under this Privacy Policy is:

TELEFONO PERMANENTE, S.L.
NIF: B58259656
Adress: C/ Berlín, 72 – Entl. 08029 Barcelona.
E-mail: info@telefonopermanente.com
Web: www.telefonopermanente.com
Phone: 93 405 35 35
Registered in the Mercantile Registry of Barcelona, Volume 7890, Book 7150, Section 2ª, Folio 31, Page 92013.

At TELEFONO PERMANENTE, S.L., we recognize the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.

This privacy policy is intended to regulate all aspects relating to the processing of data of different users who browse or provide their personal data through the various forms located on the website.

Personal Data

Personal data is information that identifies you or makes you identifiable. Through the web, in the boxes established for this purpose we collect the personal data that the user communicates to us: name, surname, email, telephone, postal address, town, etc. as well as all those data that you voluntarily provide us through any of the social networks of which the user is registered. In this case, privacy will depend on the settings set by the user as well as the terms and conditions of the social media itself.

The user’s visit to the website does not imply that he/she has to provide any information about his/her personal data. However, if provided, the data will be processed in a lawful manner subject at all times to the principles and rights contained in the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of December 5.

Purpose, duration and legitimacy of the treatment:

The data provided by the user will be used for the following purposes:

• To attend the request or request made by the user through the contact form located on the website. We collect and process the user’s personal data in order to process and manage your request, an inquiry or any request you make through this form. We will keep this data for the time necessary to comply with your request and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data processing will be the consent given by the user by selecting the acceptance box of our privacy policy before sending the request. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its removal.

• Manage the experiences or opinions regarding the products and/or services through user testimonialsthat will be published on the website and thus be able to help other users. The only personal data that will be published about the testimonial will be the user’s name and city. The data provided will be kept as long as the user does not request its revocation and for the time established by law with a minimum duration of 3 years.

• Send newslettersabout TELEFONO PERMANENTE, S.L. products. Under the user’s consent we collect and process his personal data in order to send him information about our products and services. We will keep this data as long as the user does not revoke their consent to the processing of the same and for the time established by law with a minimum duration of 3 years. The basis of legitimacy of the data processing will be the consent given by the user by selecting the acceptance box of our privacy policy before subscribing to the newsletter in the form provided for this purpose on the web. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
• Manage the curriculumsubmitted by the interested party through the form provided for this purpose and include it in the company’s database of candidates. These data will be kept for a maximum period of one year, after which the data will be blocked for the legally established period of time, guaranteeing total respect for confidentiality both in the processing and in its subsequent destruction.

The legitimate basis for managing and processing the curriculum of the person concerned is their consent which manifests itself by making an affirmative action of sending the same and selecting the box of acceptance of our privacy policy prior to sending. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its removal.

• Improve your web surfing experience. We will keep this data as long as the user does not revoke their consent to the processing of the same by deleting the cookies and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy to improve your experience when browsing the web is the consent given by the user to accept cookies. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its removal.

• Manage our social media and send you information about our activities and products. We will keep this data as long as the user does not revoke their consent to the processing of the same and for the time established by law with a minimum duration of 3 years.

The legitimate basis for managing our social media and sending you our activities and news is the consent you give us to do so. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its removal.

• Facilitatetraining and information of users registered on the Website and to carry out, where appropriate, the necessary steps to allow their registration and attendance or monitoring of courses, conferences, events and any other training, social, informative and/or educational activity in which the user is interested and which is offered through the website. We will keep this data for the duration of the training activity and for the time established by law with a minimum duration of 3 years.

The legitimacy for this purpose of processing personal data is the execution of the contract to which the user is a party, that is, for the maintenance, fulfillment, development, control and execution of the contractual relationship established between you and TELEFONO PERMANENTE, S.L.

Assignment or communication of personal data and international transfers:

Your data will not be communicated or disclosed to third parties unless there is a legal obligation or those providers linked to the Responsible acting as processors.

No international transfers are made, in the event that they could be made at some point, they will be communicated to you in order to obtain your consent.

Data update

It is important that in order for us to keep the personal data updated, the user informs us whenever there has been any change in them, otherwise, we are not responsible for the veracity of the same.

The user guarantees that the personal data provided are truthful, guaranteeing that all the information provided corresponds to the real situation, that it is updated and accurate, being obliged to communicate any changes.

Third Parties Data

If the user provides data of third parties for any purpose to TELEFONO PERMANENTE, S.L., he/she guarantees that he/she has obtained these data in a lawful way, that he/she has previously informed the affected parties, obtaining their consent to communicate them and that the information provided is accurate and truthful.

Obligatory nature of the information requested

All our forms have an asterisk (*) in the required data. If the user does not provide these fields, or does not check the box to accept the privacy policy, the information will not be allowed to be sent.

Rights of interested parties:

You have the right to access your data and to obtain confirmation of their processing, as well as a copy of the personal data being processed. You have the right to update them and request rectification of data that is inaccurate or request deletion when the data is not necessary for the purposes for which it was collected. You can request the limitation in the processing of your data and oppose the processing of the same by revoking your consent, as well as exercise the right to data portability. Similarly, you have the right not to be subject to decisions based solely on automated processing of your personal data. You can exercise your rights by contacting us at C/ Berlín, 72 Entl – 08029 Barcelona. Email: info@telefonopermanente.com

If you feel that your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency, at www.aepd.es.

Data processing of minors

Whoever provides the data through the forms on this website and accepts its treatment declares to be over 14 years old, being forbidden the access and use of the portal to minors of that age. If at any time, the Responsible Party detects that a minor under 14 years of age has provided personal data, we will proceed to the cancellation of the same. Also, parents or guardians may in any case contact TELEFONO PERMANENTE, S.L. to block the access account of minors in their care who have registered by falsifying their identity.

Cookies treatment:

A cookie is a small file that is downloaded and stored on the user’s computer when the user accesses a web page. Cookies allow the web, among other things, store and retrieve information about browsing habits of the user or your computer and, depending on the information they contain and the way you use your computer, can be used to recognize the user.

The user has the option to prevent the generation of cookies by selecting the corresponding option in his browser program. You can learn more by reading our Cookies Policy.