TELEFONO PERMANENTE
COMPANY
24 h. TO CARE YOUR CUSTOMERS
“The effort of all the people who work in Telefono Permanente Contact Center, makes small businesses match big companies. And also that big multinationals reach the proximity given by small companies and stores.
24h customer service
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Teléfono Permanente is a call center company in Barcelona, with more than 40 years of experience in the field of services to companies, freelancers and businesses of all kinds.
- The guarantee of a job well done, as the professionalism demonstrated in all our services to companies, is certified by our clients.
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As a contact center, we adapt our infrastructures to technological innovation ...
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We offer telemarketing services, phone support and 24/7 customer care.
- There is also the possibility of providing our contact center services "in situ", moving our team of telemarketers to your own installations.
STAFF
TP Team
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Our Contact Center's team of telemarketers always provides the necessary information requested by the consumer.
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Every time that your customer calls us, he will find an experton the other side of the phone.
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One of the characteristics of Teléfono Permanente is the low staff turnover and experience in the telemarketing call center sector.
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The constant training of telemarketers, in general and specific topics for each service, together with personalized planning and operations, achieves an optimization of your business communication channels such as telephone, e-mail, social media.
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As a result, telemarketers provide quick responses to customer needs. All this thanks to the coordination of the team at all levels of the platform between Teléfono Permanente and our clients.
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Another feature is the effective care provided by the team in marketing campaigns. Certainly, they can generate massive phone calls by producing changes in the interaction between consumers and brands.
"The most essential pillars of our Contact Center are based on the people who are part of our team."
WHAT WE DO TO ENHANCE BUSINESS
Contact center evolution
Evolution
Throughout Teléfono Permanente’s career, we have adapted our call center, to a constantly evolving business environment.
From traditional call center to contact center.
Call center services in barcelona
Challenges
New challenges and possibilities arise every day from the need to communicate immediately between business and consumer. As a Contact Center, we help you to maximize your business results.
Efficient business solution
Efficiency
We bring efficiency of costs to your business.
We always search the best solution, with different budget solutions we offer.
