Teléfono Permanente starts cooperating with Rubatec, S.A., a leading company in specialised services related to industrial infrastructures such as water and energy supplies, drainage and restoration works etc. In this case we apply our inbound call answering service to maintenance of public lighting. All incoming calls notifying any incident to Rubatec on weekend or bank holiday are automatically put forward to Teléfono Permanente. Following the instructions of our client, we record the call and immediately locate the technician on duty.
Teléfono Permanente offers Call Center service 24 hours a day and 365 days a year, reason enough for various large technical service companies to entrust Teléfono Permanente with call answering out of their usual working hours, thus saving costs and staff expenses.