Telper

The Health Care sector takes advantage of the wide service range offered by Teléfono Permanente. The online appointment scheduler mispacientes is the best tool to make organisation of doctor’s office easy. After using for over a year now the online appointment scheduler mispacientes (developed by STACKS) in our daily work, we are very satisfied about […]

Customer service is one of the key points that make us decide about choosing an online store or another. This is confirmed by a survey conducted by Capgemini “Digital Shopper Relevancy”.  Customer service is one of the three key factors when a customer decides the store where to buy. And this is applicable to a

We are very satisfied of our participation at eShow Barcelona 2013. It has been a great opportunity to make new contacts and to meet customers and friends. Thank you to all of you who came to visit the Stand of Teléfono Permanente. You can read here some interesting details about another year’s great success of

The business volume of e-commerce in Spain denotes a non-stop increase over the last years. At present everything points in the direction of growth and evidently the trend will go on in the future, i.e. considerable increase of e-business is to be expected over the coming years. Several studies carried out from different angles come

Recently the ‘Club de Vinos La Vanguardia’ (La Vanguardia Wine Club) has been created. Those who register and join the Club will have the opportunity of creating their own private bodega or wine cellar with selected products. Month by month the team of the Club’s enologists and restaurateurs will make suggestions and the customer can

The Cambra de Comerç (Chamber of Commerce) is launching new initiatives addressing catalan enterprises that wish to extend markets and sell abroad.  The Cambra has designed different eCommerce platforms classified by product sectors, such as fashion products, food and wines etc. Interested enterprises are invited to register in a business portal and thus take advantage

Don’t worry, we are not going to bother you talking about THE CRISIS. It’s rather about a very useful phone service giving support to any company in exceptional crisis situations when a quick response should be given to a wide public in shortest possible time. Today we find at all levels ultra quick and abundant

iContainers is the first truly on-line freight forwarder in Spain. Since 2007 it offers large facilities to get instant quotes for different kinds of international shipments by using its state-of-the-art rates finder, both for commercial shipments and movings of a private person. Teléfono Permanente, that has got over 40 years of experience in the business

  Teléfono Permanente cooperates with the Cambra de Comerç de Barcelona (Barcelona Chamber of Commerce) for an outbound calling campaign carried out at the premises of the said organization. Our agents’ calling job in cooperation with the organization consists in getting new members of the Club Cambra, a new powerful business platform aimed at promoting

Quite interesting is the result of a study published in the May edition of the monthly magazine Compra Maestra of OCU (Spanish Consumer Organisation) regarding quality of information offered by the main gas and electricity companies through their phone answering customer service. The main conclusion of the survey is at least surprising: they offer poor