Maquiclick is the reference Portal of the machinery industry focussing on bringing together -free of charge- customers and suppliers of industrial machines. As a pioneer initiative in Spain the Portal addresses enterprises of Spanish speaking countries. The business directory displays products and services of manufacturers referred to  either customised or standard industrial machines. The buyer […]

In spite of Internet and Google – customers prefer the telephone when they contact for the first time a service or product provider. Hence the importance for any business to assure prompt answering of all phone calls. It’s a proven fact. A large study performed in Germany by Winlocal among small and mid sized enterprises,

You come across an advertisement you’re interested in. It says that you can call any time to ask for information, even on holidays. You dial the number and… you find a voice mailbox. “If you are a customer please dial 1” etc. etc.  “If you want information, please dial 3 and leave your name and

The eShow Barcelona has been a great success for us. During the two days of the Fair (14th and 15th of March, 2012) we had the opportunity to make contacts with a large number of professionals. Being the only Call Center/Contact Center represented at the Fair, it was a pleasure to attend personally so many

Teléfono Permanente offers call answering service in English and French in addition to Spanish and Catalan. Furthermore we would like to point out that we have our own experienced translation department, specialized in written translation of business correspondence and all kinds of associated documents such as technical reports, user manuals, agreements, websites etc. We are

Maybe you decided to go into business for yourself, to be a freelance professional or to turn a good idea into money. In any of these cases you will have to face important challenges. It’s not enough to have motivation and a good idea although these are basic requirements. You will have to plan and

Your business will only benefit from hiring the service of Teléfono Permanente. Do you want to extend your business service range, offer unlimited hours of customer service, or be sure that you won’t lose a single contact during your absence, but increase of staff is not in your plans? … Yes, all this is possible!

Anybody who went through this will tell you the same: getting trapped in the lift is rather an unpleasant experience. The only thing you want is to get out of the cabin at once. To guarantee safety and prompt action in such cases the Departments of Industry of the Autonomous Communities have established procedures and

Teléfono Permanente has been entrusted by  dieteticagirasol.com, a leading online store for health food and herbs, with the sales support of its online business. We are the 24 hours contact point for taking orders or answering customers’ enquiries by phone. Orders are passed on to the store by Teléfono Permanente by accessing their Website. We can